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1. What are digital mockups?

Digital mockups are high-quality, editable graphics that allow designers and businesses to visualize their designs on products, packaging, or apparel without creating a physical prototype.

2. How do I use your mockups?
All our mockups come in PSD (Photoshop) format. You simply need to have Adobe Photoshop installed, open the file, and use the designated smart layers to insert your designs. Each product comes with an instruction guide.

3. Are your mockups customizable?
Absolutely! Our mockups are designed to be fully adjustable, from the fabric style, print options, hangtags, to the background settings. This gives you the freedom to present your designs in the most authentic way possible.

4. What software do I need to use the mockups?
Our mockups are designed for Adobe Photoshop. We recommend having the latest version installed for the best experience, though most features should work with Photoshop CS6 and newer.

5. Can I use the mockups for commercial projects?
Yes, all our mockups can be used for both personal and commercial projects. However, you cannot resell or distribute our mockups.

6. How do I receive updates on the mockups I’ve purchased?
Whenever we release an update for a mockup you've purchased, you'll receive an email notification with a link to download the updated files. Remember, all our mockups come with a lifetime of free updates!

7. I’m having technical issues with a mockup. What should I do?
Please reach out to us at support@mocklabs.com with a description of your issue, and we'll get back to you with a solution as soon as possible.

8. What’s your refund policy?
Due to the digital nature of our products, all sales are final. However, if you encounter any issues, please contact us. We're committed to ensuring our customers are satisfied with their purchase.

9. How realistic are your mockups?
Our mockups are designed to be photorealistic, providing an authentic representation of how your design would appear in real life. From fabric textures to lighting effects, we've meticulously crafted our mockups to ensure they're as realistic as possible.

10. Can I request a specific mockup?
Of course! We’re always looking for ideas to expand our collection. If there's a specific mockup you'd like to see, please email us your suggestion.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™